Booked and Trust is a service of Local Spark LLC (“Booked and Trust,” “we,” “us,” or “our”), based in Lake St. Louis, Missouri. These Terms & Conditions govern your use of https://bookedandtrust.com and related services, including free audits, consultations, and customer communications.
1. Services. We provide marketing, lead-response, reputation, and related customer-communication services for home-service businesses. Descriptions of offers on our site are informational; specific work is scoped in a separate agreement or proposal when you hire us.
2. Free audits and inquiries. Requesting a free audit or submitting a contact form does not create a paid engagement. We may contact you by email, phone, or text (only if you opt in to texts) about your inquiry and related appointments.
3. No guarantees. We do not guarantee rankings, lead volume, revenue, or specific results. Outcomes depend on your market, offers, operations, and other factors outside our control.
4. Your responsibilities. You agree to provide accurate contact and business information, comply with applicable laws (including advertising and consumer-protection rules for your trade), and not misuse our site or services.
5. Intellectual property. Site content, branding, and materials we create remain owned by Local Spark LLC / Booked and Trust unless a signed agreement says otherwise. You may not copy or resell our materials without permission.
6. Third-party tools. We may use third-party platforms (CRM, messaging, ads, analytics). Their terms and privacy practices apply to those tools.
7. Limitation of liability. To the fullest extent allowed by law, Local Spark LLC and Booked and Trust are not liable for indirect, incidental, special, consequential, or lost-profit damages arising from your use of the site or services. Our total liability for any claim related to the site or a free audit is limited to $100.
8. Indemnity. You agree to indemnify and hold us harmless from claims arising from your misuse of the site, your business practices, or content you provide to us, except to the extent caused by our willful misconduct.
9. SMS Terms. By opting in through our website form, you agree to receive text messages from Booked and Trust related to your inquiry, appointment scheduling and reminders, and customer service. Message frequency varies. Message and data rates may apply. You can cancel at any time by replying STOP; after that you'll receive one confirmation message and no further messages. For help, reply HELP or email [email protected]. Carriers are not liable for delayed or undelivered messages. Consent to receive texts is not a condition of any purchase. See our Privacy Policy at https://bookedandtrust.com/privacy-policy.
10. Privacy. How we handle personal information is described in our Privacy Policy at https://bookedandtrust.com/privacy-policy.
11. Changes. We may update these Terms by posting a new version on this page. Continued use of the site after changes means you accept the updated Terms.
12. Contact. Questions about these Terms: email [email protected] or call (314) 310-5862.
Booked and Trust, a service of Local Spark LLC · Lake St. Louis, MO